How reliable are the robots?
Extremely reliable – Softbank robotics makes some of the most durable and reliable robots. A repair service is available and robots come with a 1 year warranty.
How do I wake a robot in the morning?
With Pepper, touching its head should wake it from sleep mode. It will normally sleep with its head bowed.
How do I reboot a robot?
If you need to reboot, this is simply a matter of XXXXX
Will a robot say things I don’t want it to?
Your robot will only say things you and the developers have programmed it to say. It will not pick up slang or inappropriate words from staff or customers.
Can a robot be taught to say things about a business or organisation and build up knowledge about it?
Yes
What will the cost be?
This depends. Typically the cost is around £50,000 for a robot solution. The cost will vary depending on the application and its complexity, and on which robot is most appropriate.
What is the cost of a robot on its own?
This depends but is typically from £5,000-£20,000. Many other price points exist, but the best balance between capabilities and price is normally in this range.
What are the ongoing costs?
Typically you should budget for around 10% of the value of the solution per annum. This will depend on the solution and on the balance of hardware and software in that solution.
How fast is the technology developing?
The technology is continuing to develop and improve but as with any technology, the best time to buy is when it will offer you a return on investment. For many business applications that time has arrived with the current generation of robots such as Pepper.
How vulnerable is a robot to damage?
Modern robots are reasonably resilient, but do need to be used within certain parameters to ensure normal operation. Robots can now typically handle being pushed over, or being obstructed so that they cannot get to their desired destination. However use outside of recommended guidelines may stop them from functioning normally or cause damage.